HealthLink Europe expands its customer service and logistical support offerings to Transoma Medical
HealthLink Europe, an ISO 13485 Medical Device Support Services and Distribution Company that has been providing European customer service and logistics support to the North American device industry since 1994, announced today that it has expanded its customer service and logistical support services relationship with Transoma Medical on behalf of its DSI (Data Sciences International) division, whose customers are research labs that can be found in academic and government institutes and nearly every major pharmaceutical company.
RALEIGH, N. C., & TILBURG, Netherlands (PRWEB) March 26, 2008
"Our relationship has evolved," said Kristi Lloyd, Logistics Manager for Transoma Medical, which is pioneering technologies that are transforming how physicians gather cardio, vascular and other vital patient data in real-time. "In the beginning, we were sending HealthLink a small amount of inventory and directions with what to do with it, and they would fulfill the orders and ship the products. But with our expanded relationship, HealthLink is now providing us with a full complement of customer service/sales-and-marketing support functions. For example, HealthLink manages our European orders, talks to our customers, facilitates returning product from our European customers, and invoices our customers. In fact, HealthLink is our fiscal representative in Europe. No doubt, they are a key service-supplier to us. Our European customers tell us frequently how much they appreciate our European presence and expanded services we are able to provide them, seamlessly, through HealthLink Europe."
"Knowing that their products and customers are being cared for at the highest standards possible gives Transoma Medical peace of mind," added Richard ("Rick") Hughes, President of HealthLink Europe.
ABOUT TRANSOMA MEDICAL
Transoma Medical, Inc. (www. transomamedical. com), headquartered in St. Paul, Minn., is a medical technology company engaged in developing, manufacturing and distributing implantable, subcutaneous, wireless diagnostic and monitoring products. Transoma's DSI (Data Sciences International) division is the leading supplier of wireless, physiologic monitoring equipment and a significant supplier of related data acquisition and analysis products used in biomedical research, including preclinical drug discovery and development.
ABOUT HEALTHLINK EUROPE
HealthLink Europe (www. healthlinkeurope. com) is an ISO 13485 Medical Device Support Services and Distribution Company with facilities in the Netherlands and the United States. North American Medical Device Manufacturers use its services to serve their customers throughout Europe, increasing margins and revenues, using HealthLink's flexible distribution model. Acting as an extension of its customers' business in Europe, HealthLink provides Direct Sales Support, Customer Service, Financial Services, Logistics, Fulfillment and Value Added Services, IT Support, and Authorized Representative services, and more.
