LetsComIT and Optimal Office Solutions Forge Unique New Partnership
LetsComIT, provider of fully customizable PDA solutions, and Optimal Office Solutions, provider of tailored service management software, have formed a unique partnership to provide a global service management system, wholly flexible, customizable and adaptable to each businesses unique needs.
(PRWEB) July 15, 2005
LetsComIT and Optimal Office Solutions are delighted to announce the forging of a unique business partnership to further enable businesses nationwide to reap the benefits of flexible, customizable and adaptable service management solutions.
LetsComIT have chosen Optimal Office Solutions, suppliers of leading back office package, ACServe, to work alongside them to provide a global service management solution. Their tailored solution for the service industry is utilized by many, wide-ranging organisations from industries as diverse as air conditioning, catering engineers, auctioneers, and healthcare. With existing customers ranging from one of the worldÂ’s leading suppliers of heating equipment to one of the south westÂ’s largest gas and heating contractors, Optimal have over 400 licences deployed nationwide. Their specialised, in-depth knowledge and ten years experience within the industry make them the ideal partners for LetsComITÂ’s leading edge technology.
ACServe back office system enables any organisation, regardless of its size, type or nature, to effectively and pro-actively manage its entire service team. By optimizing engineers working hours, businesses are able to pass on these savings, both in terms of time and cost, to their customers.
This software allows engineers time to be fully optimized by allowing detailed overviews of staff, customers and planned and outstanding work. Logging, scheduling and planning of a service teamÂ’s time can be achieved instantly, and comprehensive contract records kept ensuring that work is carried out timely and effectively. Add to this, facilities to manage stock, parts and vehicles and an easy and instant quoting feature. OptimalÂ’s partnership with LetsComIT will enable job information, once scheduled, to be sent directly to an engineerÂ’s handheld device, completed and returned directly into ACServe.
Like LetsComIT, Optimal pride themselves in being able to provide a system fully tailored to each individual companyÂ’s specific business needs. Their back office package is easily and rapidly customized to suit the working methods of each unique organization, rather than changing the way they already work.
This landmark partnership ensures that LetsComIT, together with Optimal, can now provide a totally flexible, customizable and adaptable service management solution, from initial enquiry to invoicing.
Gabrielle Shegog, Director, Optimal Office Solutions added, “It has been a long search to find our ideal mobile data system providers but LetsComIT’s philosophy of a fully customizable solution fits perfectly with our own ways of working. Our customers, and indeed future customers, will now be able to, not only experience the significant benefits of our ACServe system, but will able to combine this with the time and money savings of a PDA solution. Major savings will be instantly apparent throughout every organisation, not only in terms of worker efficiency, but also in terms of paperwork, phone calls and administration.”
Sonia Richard, Business Director, LetsComIT commented, “The addition of Optimal Office Solutions to our list of partners means that, together, we can now provide, from back office to mobile data, a totally flexible, customizable, global business solution.”
LetsComIT, part of the CTI Groupe, premier industrial group of Northern France, provide fully customizable PDA solutions for industry. Based in Leeds, LetsComIT work alongside some of the UKÂ’s leading businesses to optimize communication between offices and mobile workers.
Optimal Office Solutions are one of the countryÂ’s leading providers of service management software. With over ten years experience in the industry, Optimal provide tailored solutions to individual business requirements.
Contact:
Kirsty Thompson,
Marketing Manager,
LetsComIT,
Suite 11,
432 Dewsbury Road,
Leeds.
LS11 7DF
(0113) 2726026
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