Mobile Productivity, Inc. Achieves Milestone of 100 Customers
Mobile Productivity, Inc., (MPi) a premier supplier of proprietary diagnostic, repair information and service merchandising solutions to the automotive industry, today announced that the number of dealers using its customized Automotive Repair Information System, (ARGIS™) has surpassed 100 nationwide.
Las Vegas, NV (PRWEB) January 30, 2006
Mobile Productivity, Inc., (MPi) a premier supplier of proprietary diagnostic, repair information and service merchandising solutions to the automotive industry, today announced that the number of dealers using its customized Automotive Repair Information System, (ARGIS™) has surpassed 100 nationwide.
“We are excited to arrive at this milestone," said Les Silver, MPi President and CEO. “Many dealers are searching for ways to better position their service departments with customers and increase service and parts business. ARGIS helps build trustworthiness and customer loyalty by performing a better inspection and doing a superior job of explaining needed repairs to the customer. As a result, MPi dealers are seeing superior vehicle inspection penetration rates and realizing benefits that average $100 to $125 in additional needed repairs per vehicle inspection, a substantial increase in revenue per RO,” Silver added.
“It’s a difficult time in our industry, dealers need to find ways to grow their business but at the same time make prudent decisions when it comes to spending money. Our product has demonstrated the ability to provide customers with a sizable return on their investment,” stated David Boyle, MPi Senior VP of Sales and Marketing. “Our dealers are seeing up to an 8 to 1 return in incremental gross profit, as a result we have been able to gain sales traction in a relatively short period of time,” Boyle went on to say.
With ARGIS, service advisors and technicians have the ability to increase repair sales by offering customized and detailed vehicle inspections that evaluate the complete “health” of the customer’s vehicle.
Upon completion of the inspection process, the customer receives a full color, detailed but easy to understand report that highlights the “health” status of their vehicle. The report provides complete explanations regarding the repair needs, which includes pictures and a detailed cost analysis. The reports are developed to better educate the customer about their vehicle safety and maintenance.
Combined with the inspection component the ARGIS software also provides technicians “state of the art” patent pending access to the factory service information vital to technician working on today’s vehicles. In addition to the increased service revenue ARGIS dealers are seeing a 35% increase in shop productivity and a substantial lift in “fixed right the first time” customer satisfaction.
The latest version of ARGIS, which includes additional inspection, up-sell and repair processes measured and tracked by a series of management reports, will be showcased at the 2006 NADA Show and Convention in Orlando, FL, February 11-14 at booth 3514. For more information call Susan Lovett at (800) 997-1674 x2010 or visit www. mpifix. com.
About Mobile Productivity, Inc:
Mobile Productivity, Inc. (MPi) provides a highly innovative and proprietary diagnostic, repair information and service merchandising solution to the automotive industry. MPi’s solution addresses two of the largest challenges facing the automotive industry: the ability to reliably service increasingly complicated vehicles in a cost effective, profitable, and high quality manner and the ability to increase customer pay profits through non-warranty vehicle inspections and repairs.
Mobile Productivity Inc.’s Advanced Repair Guidance Information System (ARGIS™) is a proprietary diagnostic, repair information and service merchandising solution that enables service departments to increase efficiency and profits by streamlining vehicle diagnostics using a customized repair information system that easily walks a technician and service advisor through the diagnosis using OEM data, all supportive wiring diagrams and service information.
ARGIS also provides service departments the ability to effectively increase customer pay sales using a customized inspection process, Know Your Vehicle™. These detailed inspection processes are proven to deliver a 2-to-1 return on investment giving service departments the ability to maximize all the revenue that’s available to them.
MPi is backed by Warburg Pincus, a global leader among the top private equity and venture capital firms. Since 1971, Warburg Pincus has invested more than $21.5 billion in 525 companies in 30 countries. Throughout its 35-year history in private equity, the firm has invested at all stages of a company’s life cycle, from founding start-ups and providing growth capital to leading restructurings, recapitalizations and buy-outs.
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